Torbay Support Services
We have collated many Torbay services, general and specialist, to help those affected by domestic abuse.
They include services for victim-survivors, but also for family and friends, perpetrators, and children living with domestic abuse.
If you would like to tell us about a service we don’t have here, please send us an email at: contact@reducingtherisk.org.uk

Domestic Abuse Support Services
Torbay Domestic Abuse Service
Outcome focused domestic abuse service for high and medium risk victims, survivors and members of their household including children. The service will enable people to make informed choices about their safety, health, housing and other identified individual needs. Support is confidential and non-judgemental, regardless of whether people wish to leave a relationship, stay or have left.
Website: www.sanctuary-supported-living.co.uk
Phone: 01803 698869
Services For Children & Young People
Torbay Safeguarding Children Partnership
Sets thresholds for different levels of safeguarding needs and support, including a new Interactive Threshold Tool to identify the appropriate level of response.
Services For Families
Torbay Family Information Service (FIS) Directory
Provides information for families and people working with them in Torbay.
Website: www.fis.torbay.gov.uk/kb5/torbay/fsd/home.page
Family Hubs Torbay
There are three Family Hubs across Torbay, building on our children centres with a great Start for Life offer at our core. Family Hubs are a great place to meet professionals who can support you and your family – like health visitors, maternity services and family support workers. For expectant parents and those with babies and young children, this includes help with parenting, infant feeding and support for parents/carers to manage their own wellbeing.
It can often be difficult to find information about raising children or where to go to for help. Our virtual Start for Life and Family Hub brings together useful websites to give you a helping hand.
- By using our virtual Start for Life and Family Hub, you can access information on:
- Health and wellbeing advice for you and your family
- Community support networks
- Activities, classes and things to do across the Bay
- Support for adults including housing and financial advice
Email: familyhub@torbay.gov.uk
The Beehive, Bishops Place, Paignton, TQ3 3DZ
Phone: 01803 210200
Website: https://torbayfamilyhub.org.uk/
Housing and Homeless Services
Torbay Council Housing Options Team
The prospect of being homeless is often one of the factors that prevent victims of domestic abuse from leaving their abusive partner. The Housing Options Team is available to help you find and apply for accommodation, and to help you find your way through housing benefits information. In the event that you have had to leave your home quickly and without any planning, the team will also find you short term emergency accommodation.
Monday to Friday – 9am to 5pm
01803 208723 or out of hours – 0300 456 4876
Enquiry Form: https://forms.torbay.gov.uk/HousingEnquiry
Website: www.torbay.gov.uk/housingadvice
Address: Town Hall, Castle Circus, Torquay, TQ1 3DR
Specialised Services
The Oak Centre
Sexual assault referral centre, offering non-judgemental assistance and support for men and women and children of any age who have experienced rape and/or sexual assault. The Oak Centre works closely with Devon and Cornwall Police to support clients who have reported to the police, but clients who are over 18 can refer themselves to the service without involving the police. Alternatively, other professionals can refer clients to the service.
Website: www.sarchelp.co.uk
Devon Rape Crisis and Sexual Abuse Services
Offers confidential, professional support to survivors (women aged 13 and over and young men aged 13-25) of rape, sexual assault and childhood sexual abuse over the phone, via email or face-to-face.
Website: www.devonrapecrisis.org.uk
Helpline: 01392 204174
Phone: 01392 208756 (for professional enquiries)
Intercom Trust
A charity supporting lesbian, gay, bisexual and transgender individuals in the South West, including support to victims and survivors of domestic abuse.
Website: www.intercomtrust.org.uk
Phone: 0800 612 3010
Service for Vulnerable Adults
Torbay and Devon Safeguarding Adults Partnership
If you are reporting concerns because you suspect that a vulnerable adult is being abused, or you are being abused yourself and live within Torbay Local Authority boundaries please contact us.
Call: Torbay Safeguarding Adults Single Point of Contact Team on 01803 219700 (Monday to Friday, 9.00 am to 5.00 pm)
Call: the Emergency Duty Service on 0300 4564 876 (outside of the above hours, weekends and bank holidays)
Email: safeguarding.alertstct@nhs.net
Website: https://www.devonsafeguardingadultspartnership.org.uk/
Age Uk
We support people over 50 to make the most of their lives.
Older people are now more likely to live longer in their own homes, but require support to continue to do so. Age UK Torbay provides a range of care and support services to promote the wellbeing of all older people in Torbay and to make later life a fulfilling experience.
We have:
- Information & Advice
- Home Support
- Befriending
- Wellbeing
- Groups and events going on across the bay
Officer phone: 01803 555181
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