Clicking 'Quick exit' allows you to leave the site immediately. It will take you to the BBC Weather website in a new tab and load Google in this existing tab.

Click here to learn more about safe browsing.
Quick exit
Click to leave the site

Support and advice:

West Berkshire

 Are you experiencing, or feel at risk of domestic abuse during the coronavirus outbreak?

Support is available and if you are in immediate danger, you can leave. More information is available on this poster.

 Are you worried about relationship conflict and domestic abuse during the Covid-19 restrictions?

Guidance and support can be found here.

  1. Support is available whether you are still in the relationship or not and if you are in danger, you can leave.
  2. Refuges are still open and there are spaces available should you need it.
  3. Don’t feel as if your situation is any less important during this time in comparison to other arising issues.
  4. It is not fair and it is not your fault.
  5. Domestic abuse is unacceptable in any situation, no matter what stresses a person could be under and do not feel that this behaviour should be accepted.

Domestic abuse information and advice that’s relevant throughout England and Wales can be accessed through the links on this site. If you would like further information about Domestic Abuse support in West Berkshire, particularly during the coronavirus outbreak, please visit the West Berkshire Council website.

West Berkshire Domestic Abuse Strategy

West Berkshire have produced their refreshed Domestic Abuse Strategy 2020-2023. This outlines how they intend to tackle domestic abuse across the district by identifying aims and actions to meet their stated vision: “For individuals, families and children in West Berkshire to live freely from Domestic Abuse”.

Below you will find additional information that’s specifically relevant to West Berkshire. Reducing the Risk works in partnership with West Berkshire Council to bring you information relevant to the West Berkshire area. For National services, helplines and specialist support, click here.

Additional Support

If you would like a list of national support organisations, please click the link at the bottom of this page.

If you are in immediate danger, call 999 and ask for the police. Press 55 if you are unable to talk on the phone, where you will be assisted without having to speak.

If you suspect someone is experiencing/at risk of domestic abuse or if you would like to report domestic abuse that is a non-emergency please call 101 (24-hour non-emergency number)

Please also view the West Berkshire Domestic Abuse Support Service Directory if you would like to see what other support services are available locally.

Berkshire Women’s Aid

BWAs helpline provides you with time to talk about your options and a chance to be listened to. You can get information about housing, legal, financial, council and other services related to domestic abuse. You can also get help with somewhere safe to stay if you are too frightened to stay at home. Berkshire Women’s Aid support survivors of all genders. Please contact Berkshire Women’s Aid via the contact details below. 


Helpline: 0808 801 0882



FLAG DV, Free Legal Advice Group for Domestic Violence, is a charity providing free legal advice from family law solicitors. They focus on empowerment, protection and choice and operate across Thames Valley in Berkshire, Buckinghamshire and Oxfordshire. To access their service, please complete their referral form. They also operate a phone line ensuring all victims can access the service. Support is available to any domestic abuse victim in the Thames Valley, no matter their gender, sexual orientation or gender identity.

Phone: 01635 015854 Mon/Wed/Fri 10am – 1pm

West Berkshire Children’s Services

If you are concerned about a child in West Berkshire, it is important that you talk to someone about this. Please contact Contact Advice Assessment Service (CAAS) within working hours for a member of staff to deal with your concern, alternatively, you can email.

Phone: 01635 503090

West Berkshire Adult Safeguarding

If you are concerned about an adult being abused or neglected in West Berkshire, raise a safeguarding concern to get help. Please contact the Safeguarding Adults team within working hours for a member of staff to deal with your concern, alternatively, you can email.

Phone: 01635 519056

Out of hours Berkshire Emergency Duty Service

The Emergency Duty Service (EDS) are available when the West Berkshire Council offices are closed if there is an emergency safeguarding concern for either a child or adult. This includes evenings and 24-hours on weekends and bank holidays.

Phone: 01344 351999

Housing Options Team (West Berkshire Council)

If you are in a domestic abuse relationship, the Housing Options Team can give advice and assistance. We can also put you in touch with other services that can help.

Depending on your personal circumstances, we may be able to:

  • Help you find a refuge placement
  • Use our Safer Spaces Scheme to help make your current home a safer environment
  • Put you in touch with an outreach worker who specialises in domestic abuse cases
  • Provide advice on seeking an injunction or non-molestation order
  • Provide advice on seeking an occupation order


Safer Spaces Scheme

If you are a tenant living in a housing association property please discuss this further with your housing officer who will be able to make the relevant referral. A home visit will then usually be made by the Housing Officer and any necessary works are undertaken by the maintenance teams.

If you are not living in a housing association property then please contact our Housing Team, using the contact details below, and they can assist you with making a referral for any works to be completed.

Phone: 01635 519530

Multi-Agency Risk Assessment Conference (MARAC)

A MARAC is held in West Berkshire on a monthly basis; it is one of over 270 MARACs in operation across England, Wales, Northern Ireland and Scotland, according to SafeLives. MARAC is a multi-agency meeting which focuses on creating safety plans for high-risk domestic abuse victims.

If a client is identified as being high-risk the case should be referred to the MARAC via your agency’s Designated MARAC Officer (DMO). If you do not have a DMO within your organisation, please contact the West Berkshire MARAC Coordinator. If you are unsure about who to contact or would like some further advice please get in touch.



Domestic Abuse Awareness Training
West Berkshire offers a 1 day Domestic Abuse Awareness training for multi-agency professionals and community organisations and individuals. This training will provide attendees with an increased awareness of domestic abuse and develop attendees’ knowledge of the effects and dynamics of domestic abuse, types of partner violence, complexities in leaving abusive relationships, power and control and the impact of domestic abuse on children and young people.

If you would like to attend a Domestic Abuse Awareness training, please see available training dates. Once you have identified a date that you would like to book onto, please follow the below instructions to book:

West Berkshire Council employees: Apply via MyView
External agencies and individuals: Email with details of the course you would like to attend

West Berkshire Domestic Abuse Champions Network

West Berkshire embraces the Champions model. Domestic Abuse Champions are multi-agency professionals, community organisations and individuals trained to have a more extensive understanding of domestic abuse and its impact.

Domestic abuse champions are able to advise others and ensure they are aware of, and have access to, local resources and support. Champions have a fundamental role in cascading learning and awareness. The network also supports partnership understanding and sharing of knowledge.

Domestic Abuse Champions training is a 1 day training which will provide attendees with an introduction to their champions role and support attendees knowledge and confidence of completing risk assessments, risk management, safety planning and support services available for victims, survivors, children and young people and perpetrators.

Please note that to attend Domestic Abuse Champions’ training in West Berkshire you need to have previously attended the one-day Domestic Abuse Awareness training.

If you would like to become a Domestic Abuse Champion, please see available training dates and book on via Reducing the Risk’s training page.


If you would like further information or guidance, please email
or call 01635 519982.

Stay safe online

If you're worried about someone finding out you have been on this site, read how to keep your visits to Reducing the Risk private.